How to Clear Cache in Chrome

Follow the below steps to clear Cache in Google Chrome. These steps work on both PC and Mac!

Clearing the cache can resolve issues with Chrome working slowly, a site not loading properly, or even with issues signing into applications!

1. Open Google Chrome 
2. Select the 3 dots in the top-right of Chrome
3. Select Delete browsing data...
   
    
4. In the page that opens, select Advanced
    
5. Ensure the Time range is changed using the drop-down option to All time
   
    
6. By default, the top 4 boxes should be checked, and the rest un-checked. Still, ensure that ONLY the following boxes are checked;
   • Browsing History
   • Download History
   • Cookies and other site data
   • Cached images and files
      
7. Ensure that the following boxes are NOT CHECKED
   • Passwords and other sign-in data
   • Autofill form data
   • Site Settings
   • Hosted app data
      
8. Once you have confirmed the above settings, select Clear data
   
    
9. Once the window closes, your cache has been cleared. We recommend closing out of Google Chrome entirely, and re-launching Google Chrome before trying to access any sites you were having issues with.

If issues persist, please contact the Service Desk and an agent can further assist!