Resetting Your Office 365 Password

Overview

This article provides step-by-step instructions for resetting your Office 365 password. This process applies whether you have forgotten your password or need to update it for security purposes.

When to Use This

• You forgot your Office 365 password
• Your password has expired
• You want to proactively change your password

Option 1: If current password is forgotten

1. Go to the Office 365 sign-in page:
   https://m365.cloud.microsoft/
2. Enter your @seeknow.com email address and click Next
3. Click Forgot my password
4. Select I forgot my password, then click Next
5. Enter the characters shown (CAPTCHA) and click Next
6. Choose a verification method:
   • Text message
   • Authenticator app
7. Complete the verification step
8. Enter your new password and confirm it
9. Click Finish

Option 2: If you DO know your current password

1. Open this link to view your Microsoft account
2. Sign in using your current password
3. Select "Change Password" from the left-hand blade
   
    
4. This will open a page that prompts for your Current password, and then New password & Confirm new password
   
   • Password requirements are minimum 8 characters, 1 Upper and 1 lower case letter, a number, and a special character ($, %,  *,  etc.)

Password Requirements

Your new password must:

• Be at least 8 characters long
• Include uppercase and lowercase letters
• Include at least one number or symbol
• Not match previous 25 passwords

Need Help?

If you are unable to reset your password, please contact IT Support:
📧 itsupport@seeknow.com