Teams Notifications Issues (Laptop)

The following guide helps troubleshoot Teams notifications not working on your desktop app.

Teams Settings:
 

1. Open Microsoft Teams.
2. Select the 3 dots next to your profile picture in the top-right corner.
3. Choose Settings > Notifications and activity
   
4. Verify the following: Chat messages are set to show in banner or activity feed
5. Mentions are enabled
6. Meetings notifications are turned on
7. Missed activity emails are enabled (optional, but recommended)
8. If notifications were off, turn them on and test again.
    

If Teams settings appear correct, check your Windows Settings:

 

1. Go to Start > Search Settings
   
2. Select System on the left-hand side > Notifications.
3. Make sure Notifications are turned On.
   
4. Scroll down, find and select Microsoft Teams.
5. Confirm that: 
   • Notifications are enabled
   • Banners are allowed
   • Notifications appear in the notification center
   • Sounds are allowed (optional)